Tuesday, February 2, 2010

Why Aamir Khan is a Marketing Genius

Aamir Khan’s strategy to market 3 Idiots in smaller towns via regional media has been an unqualified success
by Elizabeth Flock | Feb 2, 2010

Read it at Forbes

When Aamir Khan, producer Vidhu Vinod Chopra, and director Rajkumar Hirani, sat down and watched the first half of the first cut of 3 Idiots together, they knew they were watching something that had the potential to go “big time”. A boisterous drama about three friends dealing with the pressures of engineering school, and one friend teaching them how to dream, was a story they knew would stick. They guessed multiplexes in cities would overflow. They figured they had a fair chance at beating Ghajini, an Aamir Khan starrer and the biggest grossing Hindi film of all time.

But something bothered them. In smaller towns, regional cinema was still king and Hindi cinema just a joker. In Gujarat, a star like Vikram Thakur at his peak, could bring in close to Rs. 7 crore. A top grossing Hindi film on the other hand could hope to rake in just Rs. 3 crore.

“We felt we aren’t connecting enough with our audience… There’s a business capacity of seven, but we are only doing three. So there’s a lot of business we aren’t reaching out to,” says Khan as he talks to us from his Pali Hill apartment in Bandra, a Mumbai suburb. He’s wincing from a leg injury sustained earlier during the day, but is intent we hear what he’s saying.

“Do they want to be entertained? Yes. Do they like watching films? Yes. But are they watching our films? No. They’re watching regional films.” It could only mean two things, he reasoned.

Saturday, January 30, 2010

Osian's Art Fund: The Broken Paddle

Flamboyance and grandeur marked out Neville Tuli as India’s best-known art messiah. Today the collapse of his fund has revealed he got it all wrong
by Dinesh Narayanan, Elizabeth Flock, Shloka Nath | Jan 29, 2010

Read it at Forbes

No, it was not the money that I valued —what I wanted was to make all this mob of Heintzes, hotel proprietors, and fine ladies of Baden talk about me, recount my story, wonder at me, extol my doings, and worship my winnings.”
–Fyodor Dostoevsky in The Gambler

If the 19th Century Russian author were to live and search for a novel idea today, he could try telling the story of Neville Tuli, who spent 18 years gambling on horses at Laddrokes in London, returned to his roots in India where he became the best-known spokesman of the country’s art and launched the world’s largest art fund. The story would, of course, turn melancholic, detailing how he fell from glory with the plunge in the art market, struggled to pay his investors and stared at the risk of losing all that
he created.

One good place to start the plot would be the Mumbai office of ABN Amro Bank. A bank executive pays a visit to the office of Tuli’s Osian’s Connoisseurs of Art (Osian’s) almost every other day to recover money that the firm owes several wealthy clients of the bank who invested in an art fund sponsored by it. The dues are more than Rs. 40 crore. The bank has so far managed to extract some of that money. A lot remains. (ABN Amro declined to discuss the case with Forbes India but said it will review any client complaint and investigate).

Neville Tuli, the flamboyant chairman and managing director of Osian’s, needed about Rs. 115 crore to repay investors in Osian’s Art Fund – Scheme Contemporary 1, when the three-year scheme matured in July 2009. Unfortunately, a global recession froze the art market, landing Osian’s in a liquidity crisis and left the close-ended art fund marooned with unsold inventory and a cash shortage just around that time.

Soon, word spread that Tuli’s art fund wasn’t able to pay off investors at its close. This set off a reaction among the art fraternity, beating down the prices of the works of marquee names such as M.F. Husain and F.N.Souza in the fund’s portfolio. Surely, Tuli has told banks such as ABN Amro and BNP Paribas that referred their clients to the fund that it was only a “delay not default” caused by the art market reversal. But he

India Asia Arab Art Fund: Cracks in the Framework

Neville Tuli’s India Asia Arab Art Fund proved a non-starter but has managed to land him in trouble with his investor, private equity firm Abraaj Capital
by Elizabeth Flock | Jan 29, 2010

Read it at Forbes

Sometimes even an exit route can become an unexpected trap. When Neville Tuli conceived the India Asia Arab Art Fund (IAAF), he also considered it as a potential rescuer of the art fund sponsored by his flagship Osian’s Connoisseurs of Art. Tuli told Forbes India that as a last resort, IAAF could buy modern and contemporary art from Osian’s Art Fund, of course, at an arm’s length pricing and valued by third parties.

IAAF, however, never took off and the elaborate set up that Tuli created for it, landed him in trouble with one of his most high-profile investors, the Dubai-based private equity firm Abraaj Capital.

In a claim issued October 5, 2009, Abraaj Investment Management Limited, an associate company of Abraaj Capital, filed a lawsuit againt Bregawn Jersey Limited in the Queen’s Bench Division of the High Court in the UK for more than $23 million.

Bregawn Jersey Limited is Neville Tuli’s offshore company, based in the Jersey Isles that was acting as a purchasing agent for Abraaj.

In March 2008, Tuli wanted a loan to buy art for IAAF, which would specialise in investing in Indian, Asian and Arabian art. Through several contractual agreements, Abraaj advanced Tuli a sum of $1 million to purchase works of art for the Fund. Tuli said he would repay the loan on or before August 1, 2008, with an extension of a maximum of 30 days. The total sum to be repaid was $1.2 million.

In June of that year, Tuli and Abraaj signed a Purchasing Agency Agreement that increased Abraaj’s loan to Tuli quite a bit. The new loan was again for purchasing works of art on behalf of Abraaj for sale to the IAAF. The purchase price by Tuli was not to be more than

Monday, January 4, 2010

Karambir Kang: The Stoic

Uncomplicated. Jokester. Turn-around guy. Saviour. Survivor.
by Elizabeth Flock | Dec 29, 2009

Read it at Forbes


Karambir wasn’t supposed to be his name.

At 22, Kanwaljit Kang was married and pregnant. One night, she had a dream. A saint opened the Sikh holy book and said, “Name your baby, a son, Dusht Daman.” Kanwaljit only laughed. Such a hard name for a child, she thought. The name meant “Destroyer of demons”.

The saint was right. A boy was born. For eight months, he went without a name. Finally, Kanwaljit and her husband Jagtar went to a nearby saint to ask for another name. A name not so rough. But the saint said the name should stay. Still, Kanwaljit resisted it. No, we must give him something more modern, she thought. A softer name. They settled on Karambir. It meant, “A person who does brave deeds”.

Now, Kanwaljit, 61, cries when she talks about her son’s name. She wipes her eyes with her dupatta continuously. Her makeup smears into little rain clouds around her eyes.

“If I had given him the name I was supposed to, maybe he could have killed those terrorists that day,” she says. She cries harder.

On November 26, 2008, her son did not kill terrorists. But

Sunday, December 27, 2009

The Law Breaker

Anjali Gopalan won the battle against India’s homophobes this year
by Elizabeth Flock | Dec 26, 2009

Read it at Forbes

She is: The founder of the Naz Foundation
Work: Has given HIV positive people a chance to live with dignity through Naz
Big day: Campaigned for homosexuality to be decriminalised in India. After eight years, she achieved a victory when the court said the law did not extend to consenting sex between adults

Anjali Gopalan has been thrown out of court, out of women’s groups, and out of NGOs for children. She’s been told she’s not gay or lesbian and so homosexual harassment wasn’t her problem; that she was wasting her time working in the fields of HIV and AIDS; and that condoms weren’t necessary.
Eight long years were spent challenging the Section 377 of the Indian penal code, which had been used by the police to go after same sex behaviour among consenting adults. As a result, Gopalan received threats from people around the world bearing the same message: You’re destroying the fabric of society.

“Anyone else would have given up. But she has this incredible persistence, and she took up the case on behalf of the organisation,” says Anuradha Mukherjee, who left a 13-year-long stint at the Center for Advocacy and Research to become programme manager at Gopalan’s organisation, the Naz Foundation.

“With Anjali, even when what she says goes against what many others say, somehow, eventually everyone finds that they agree,” says Mukherjee.

It was 1994 when a man came into Gopalan’s office in Delhi and abandoned his HIV-infected nephew there, saying there was nothing he could do for him; Gopalan’s response — “Well, this is it, now we start a care home.” And so was born

Friday, December 18, 2009

Phoenix Rising

A year after 26/11, the Taj Mahal Hotel is not just reclaiming a past, but also creating a new identity — room by room
by Elizabeth Flock | Dec 11, 2009

Read it at Forbes

When terrorists entered the Taj Mahal Palace and Tower heritage wing and sprayed the grand staircase with gun fire, the Sea Lounge and Ballroom on either side were devastated. In the centre of the staircase, the iconic hotel’s founder Jamsetji Tata looked on stiffly. But throughout the entire ordeal, the marble bust of the man remained unscathed.

“If you had seen what the place looked like, you would not have believed it,” says Ajoy Misra, senior vice president, sales and marketing at Indian Hotels Company Limited (IHCL), Taj’s parent group. “There are many legends among the staff that Tata is the protector and preserves the Taj. The bust adds to that legend.”

While Tata’s bust was left untouched, most of the rest of the Palace heritage wing was decimated on 26/11 and the days after. The hotel that had withstood a great earthquake in the early 1900s, a fire and bomb in the port areas in the early 1940s, and acted as a hospital during the First World War could not withstand this sort of attack.

Historic Moorish and Florentine architecture, hundred-year-old and 1960s art deco design, as well as notable artworks were damaged beyond recognition. The country’s first licensed bar, first Sichuan restaurant, and most iconic sushi joint were badly hit. The art deco ballroom, elaborate suites given to top industrialists and heads of state, and the sixth floor that housed the general manager, too, were burned or otherwise destroyed.

The Taj senior management’s first reaction:

Blades of Glory

From Switzerland to Colaba, the Swiss Army Knife has come a long way
by Elizabeth Flock | Dec 1, 2009

Read it at Forbes

Open a beer bottle. File your nails. Even tighten a screw. The Swiss Army Knife, born 125 years ago from one man’s nationalism, has since been widely used by armed forces, boy scouts and the common man alike. Celebrated for its ability to function in a hundred different situations, a single knife tool soon evolved to include a screwdriver, magnifying glass, and some ten other tools. Today, one avatar includes an MP3 player, USB flash drive, digital altimeter, LED light, and digital clock.

That’s a far cry from where the knife started. Before World War I, a lowly surgical equipment maker in Switzerland, Karl Elsener, found out that the Swiss army’s pocket knives were made in Germany. Elsener’s patriotism was offended and he decided to manufacture his own from Switzerland. He chucked out many of his original models until he found a spring mechanism — the pivot point — which allowed double the tools to fit inside that just nine centimetre-long red handle. The first knife had a wooden handle, large blade, screwdriver, can opener, and reamer. The Swiss armed forces loved it.

When Elsener’s mother Victoria died two decades later, he decided to name the company that soon manufactured not just knives but also travel gear, cutlery, and watches, after her. And because the knives were made of stainless steel, or ‘inox’, the company was aptly christened: Victorinox. The knife itself originally had a name that was much harder to pronounce — Schweizer Offizier Messer. US soldiers couldn’t say it, and simplified its name to just the Swiss Army Knife.

When World War II rolled around, the knife became a turncoat. Elsener found himself